Installation Training Continues in Person

training

We are still offering installation training in person. These are now done with a smaller class size so we can be socially distant and remain safe.

Here are the upcoming dates for installation training/service seminars in 2021:

      • February 22 & 23, 2021
      • April 26 & 27, 2021
      • May 17 & 18, 2021
      • June 21 & 22, 2021
      • August 23 & 24, 2021
      • October 26 & 27, 2021
      • December 6 & 7, 2021

Next year’s dates for the combination sales & installation training are:

    • March 23 – 25, 2021
    • July 27 – 29, 2021
    • September 28 – 30, 2021
    • November 16 – 18, 2021

Coming soon: Installation Training in a Remote World

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With fewer people wishing to travel to Michigan for installation classes, we have decided to create a more robust Total Door Training Institute on our website. We want to create the entire installation training course as an online option.

To kick it off, we recently shot an installation video for our new SafeFrame™ product in our corporate showroom. John Pierre walks you through step-by-step instructions to install the entire system. It is the first of many to come.

We will introduce the complete video to you soon, as well as additional materials on SafeFrame.

Improvements for today. And tomorrow.

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As part of our ongoing efforts to create continuous improvement in our company, our process and our product, we have recently worked with the Michigan Manufacturing Technology Center (MMTC) to run a couple of Kaizen events.

The first Kaizen event took place in August focusing on our aluminum fabrication department. The second one took place in October, focusing on shipping and receiving. A third one is scheduled to go over our quality process. Eventually, we will do one for every part of the plant and even some departments in our home office.

Kaizen is a Japanese word meaning “good change.” Toyota referred to it as “continuous change” and used it in the 80s to improve quality and efficiency. Today, it’s part of lean manufacturing. It helps a company find and eliminate issues, shorten lead times and eliminate waste – both in materials and process. It is not a tool for eliminating people or demanding more without providing tools and strategies to do so.

A Kaizen event involves all of Total Door’s area experts, the plant manager, members of the executive team and the people who actually work in the area we are focusing on. It begins with a brainstorm outlining the things we want to address and areas that are of concern. Then we go into that area of the plant and start mapping out the processes involved.

For instance, in the aluminum fabricating area, we used the Kaizen process to look for where there was waste, including waste of movement. What does overproduction add into the process? How much waiting time is there and what does it add to the process? How does the layout affect it? We did a spaghetti diagram to see if there was too much time walking around in the process and adjusted the work flow.

Once we had the data and a plan of action, we went to work. We cleaned the whole area and got rid of old and outdated materials that no longer added to the process or needed to be there.

When we were done, we had 15 items to follow up on. It took us 30 days to achieve them. But it was well worth it. The department before this struggled to get a good score in our weekly 5S (Sort, Set In Order, Shine, Standardize and Sustain). Since our Kaizen event, it has consistently gotten 100% in their 5S. They are doing a great job following the new processes and keeping everything in it’s place.

By the time we have completed an event for every department, we will not only see improvement that everyone has been involved in, but we will have documented, sustainable, repeatable processes and procedures that will help when something new comes our way.

This is important since our business is all about creating customized doors. Things change every manufacturing cycle. Having processes in place that everyone is familiar with will keep us creating new and better products, no matter what your clients need in the future.

Business Update – from your Advisory Council

Advisory Counsel

What is working out in the field? What is getting results? We asked members of your Advisory Council what is working in their region. Here are some of the updates they shared with us.

Gary Deter

We continue to reach out to Building Officials with offers to educate them and make them more aware of codes involving Elevator Hoistway Protection against smoke migration. This has turned up a number of projects where we are able to insert Total Door Systems as a solution for code compliance.

 – Gary Deter

 

Jeff Addis

Using the new Construction Connect system that Jack Robbins and Candace Kitchen have put in place, we have been able to reach out to code officials in our territory.  It lets us offer them a solution for their buildings to meet the fire codes as required by their local laws.

Also, following up with the individual attendees from Jack Robbins’s national AEC Daily live webinars has opened the doors to putting on Lunch and Learn presentations for their entire firm.

 – Jeff Addis

 

Peter Elliott

We have been scheduling AIA CES presentations as online webinars focusing on the Smoke Containment presentation for a number of individual firms and recently presented to the Denver Chapter of CSI as part of their education program for members and guests.

We have also found the Construction Connect leads to be effective in connecting with the architects and have scheduled another AIA CES presentation as a result of one of the project leads.

 – Peter Elliott

 

Upcoming Training and Webinars

Training Header

AEC Daily Live Webinar

There is one remaining AEC live webinar date this year for “Smoke Containment Strategies for Elevator Hoistways and Lobbies” with Jack Robbins.

  • Tuesday, December 8 at 2 p.m. EST.

Installation Training

Here are the upcoming dates for installation training/service seminars through 2021:

      • December 7 & 8, 2020
      • February 22 & 23, 2021
      • April 26 & 27, 2021
      • May 17 & 18, 2021
      • June 21 & 22, 2021
      • August 23 & 24, 2021
      • October 26 & 27, 2021
      • December 6 & 7, 2021

Next year’s dates for the combination sales & installation training are:

  • March 23 – 25, 2021
  • July 27 – 29, 2021
  • September 28 – 30, 2021
  • November 16 – 18, 2021

The more you know… your code.

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Most of our life safety conversations begin with an explanation of what the code requires. To support those conversations, we are planning an expansion of the “Know Your Code” section of our website. It will deliver more in-depth information that embodies the words “We’re the experts, so that you don’t have to be.”

This expanded section will have more product specific information. It will also map out how Total Door’s labeling, with code-specific information, is unique in our marketplace.

The Know Your Code page currently has a short list of need-to-know requirements related to elevator lobbies and door testing, including code-specific information for IBC and ASME, that can be downloaded. Here are the code sheets available now:

  • UL 1784 – Standards for Air Leakage Tests
  • IBC 3006.2.1 – Standards for Corridors Adjacent to Hoistway Openings
  • ASME A 17.1 – Standards for Additional Doors on Hoistway Openings

Lights, Camera … Here’s your sneak peek of SafeFrame’s close up!

We recently shot video and still photos of our new SafeFrame™ product in our corporate showroom. We think you’ll agree – it’s definitely going to turn heads!

How to Run a Successful AIA Lunch & Learn

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Running an AIA Lunch & Learn is a win-win proposition for you and for architects. AIA Lunch & Learns give architects one continuing HSW education credit and gives you a great chance to interact with them, learn what is important to them, and give them vital information on smoke containment systems and life safety codes.

Today, most Lunch & Learns are provided virtually.  Remote sessions do allow the opportunity to provide lunch if most of the architects are attending from the same firm and location.

Don’t be shy about scheduling a Lunch & Learn for a date as far out as six months. In our experience, architectural firm gatekeepers are reporting that many firms are booked up far in advance. But even a distant date gets you on the books and starts the conversation.

Be prepared to provide a summary of the program up front. You can find the summaries for each class in your Sales Rep portal on the Total Door website. You’ll also find signup sheets for the class in that same area of the site.

Be prepared to confirm your presentation as the date approaches, and possibly to offer some additional dates that may work for a rescheduled session.

If you would like some backup during the presentation, Candace Kitchen, our Customer Service Representative, can schedule Jack Robbins, our Code Compliance Specialist, or herself to “sit in the back” of your session. Jack and Candace also provide the option of running your Lunch & Learn, to allow you to get acclimated to the typical flow of the sessions.

A typical program runs about 50 minutes. That leaves an additional 10 minutes to answer questions, or to discuss products and benefits. AIA prohibits company-specific sales conversation during the 50-minute program. However, you will likely have the opportunity at the end to ask if the architects are working on projects that could benefit from Total Door Systems.

Follow up is important. Sign-up sheets must be submitted to Candace for the architects to receive their continuing education credit. The sheets also provide contact information for architects at the firm. Sending a personal note of thanks is a meaningful gesture to start your relationship off on the right foot.

If you have any questions, call Candace or Jack any time. We have your back!

Upcoming Training and Webinars

Jack Robbins Webinar

Here are this year’s remaining live webinar dates for “Smoke Containment Strategies for Elevator Hoistways and Lobbies” (all times listed are Eastern Time Zone):

  • Thursday, November 19 at 2 p.m.
  • Tuesday, December 8 at 2 p.m.

Installation Training

There is still time to sign up for the last combination sales and installation class of 2020 on November 17 – 19. But the slots are limited, so make sure if you know someone who is interested that they sign up soon.

Upcoming dates for installation training/service seminars are:

      • October 26 & 27, 2020
      • December 7 & 8, 2020
      • February 22 & 23, 2021
      • April 26 & 27, 2021
      • May 17 & 18, 2021
      • June 21 & 22, 2021
      • August 23 & 24, 2021
      • October 26 & 27, 2021
      • December 6 & 7, 2021

Upcoming dates for the combination sales & installation training are:

  • November 17 – 19, 2020
  • March 23 – 25, 2021
  • July 27 – 29, 2021
  • September 28 – 30, 2021
  • November 16 – 18, 2021

Still the Fastest Path to a Sale

Door Builder

If you or your distributors haven’t fully embraced our DoorBuilder tool yet or if you’ve just gotten out of the habit, we’d like to remind you it is the fastest, easiest way to configure Total Door Systems and deliver a quote. It saves time and money. Plus, you can do it from just about anywhere, at any time.

DoorBuilder has been updated to include our new SafeFrame product. Using DoorBuilder you can quickly and easily quote and submit an order from any device with an internet connection – your computer, laptop, tablet, or smartphone. It also gives you instant access to all projects quoted by your distributors.

If you need a refresher, review the DoorBuilder webinar. It’s a quick and easy tutorial, giving you an overview on how you can use this powerful tool to make processing sales easier and getting leads faster.

You can also review the tips we’ve shared this past year. In tip #1, we shared how to add, subtract and organize the columns in your DoorBuilder tool. In tip #2, we showed you how to search the tool by keyword. Finally, tip #3 showed you how to view a quote from one of your distributors.

If you have any issues, questions or suggestions about the DoorBuilder tool, please let us know.

Contact

Total Door Systems 6145 Delfield Dr, Waterford, Michigan 48329
Ph: (800) 852-6660 | Fax: (248) 623-6866 | customerrelations@totaldoor.com

Copyright © 2020 Total Door. All rights reserved

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