Did you know that your installers can FaceTime with John Pierre if they are having an issue during installation or need service? This is another example of how we are able to respond in real-time to provide solutions remotely. This can often eliminate the need for a return trip to the site, saving you time and preventing unnecessary headaches.
Not everyone uses the same terminology. On a typical phone call, it might take a while for everyone to get on the same page. With a video call, the installer can show the part or problem and get to the solution right away, because regardless of terminology, everyone can see that they are talking about the same thing.
