Our installation training with John Pierre will also resume this month, but with some extra precautions to ensure the safety of everyone involved.
The biggest change is that, in order to maintain proper 6-foot physical distancing during the training sessions in our Waterford facility, the classes will be limited to six people at a time instead of our standard 12 people per class. And to make up for the shortfall on the amount of people, we are going to double our seminars for the rest of the year.
We are finalizing our schedule for the remainder of 2020, beginning with June and looking at a possible class in July (a month we usually take off for summer vacations). You can see the full schedule of our installation classes and register for the one that best fits your schedule on our website.
It is still important to make sure everyone is factory trained and certified to install our doors. This is hands-on training. We actually hang the door and look at the specs. We look at how it all interacts with each other. We do this with every application of door we have so the installer leaves feeling comfortable knowing they can handle anything in the field.
Of course, we will still offer Facetime assistance when you are at an installation site and run into an issue. Connecting with John via Facetime, he can look at your issue and walk you through steps to figure out the problem and make sure everything is installed correctly.
