Total Door

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Congratulations Candace Kitchen

 

Chances are you have had opportunities to interact with Candace Kitchen recently. And if you’ve seen her run the recent SafeFrame™ training sessions, you’ve seen her expertise and enthusiasm in action.

We are proud to announce that Candace has been promoted to Customer Service Specialist.

Her new role includes:

  • Handling design support calls
  • Researching opportunities to pass on to our Reps and Distributors
  • Reaching out to code officials to get confirmation for code compliance issues
  • Scheduling Zoom meetings, including running our SafeFrame launch webinars
  • Supporting the needs of our Reps and Distributors

Many of you have shared your positive experiences with Candace. Here is one we recently received: “I wanted to take this time to let you know what a help Candace has been to me over the past several months. She has been more than willing to help me at every turn, from explaining the ‘verbiage’ used in specifications, teaching me the ins and outs of Construct Connect, to assisting with reaching out to code officials, architects & end-users. She is always available, taking the ‘open door policy’ to another level. Even when she is out of the office, she still finds the time to answer my questions. Candace does all of this in a kind, caring manner – what a bonus! I consider Candace to be an integral part of our team, and I’m thankful I have her to turn to when I need a hand.”

We are thankful too. Congratulations, Candace.

SafeFrame Materials in Your Portal

Distributor Portal SafeFrame

During the launch of our SafeFrame™ integrated system, we want to make it easy for you to access everything you need to promote it among your distributors and customers. You’ll notice when you log into the Sales Rep portal there are a number of SafeFrame materials on your login page for easy access. We will update and add to these items as new ones are available.

Here is what you can find on your portal page for SafeFrame now:

  • SafeFrame promotional video
  • SafeFrame installation video
  • The SafeFrame one sheet
  • SafeFrame spec sheet
  • How to order instructions

 

Finish Distributor Product Training Sessions in February

SafeFrame Install Header

To make sure your distributors know all the ways that SafeFrame™ can help build your success, we have asked you to schedule a brief product training session with each one during the month of February. Please continue to use the email template we sent you to get your distributors to choose one of the time slots available for their training session.

The 25-minute session gives them a high-level view of the product and its benefits, as well as how to quote and order, and where to spec it. Please reserve time at the end to listen to any specific questions that they have, or opportunities to support their efforts.

Our goal is to have every distributor trained and ready when our big SafeFrame marketing blitz kicks off in March.

If you want to see how easy SafeFrame is to install while you are scheduling your Zoom sessions, check out our installation training video.

 

How to Quote and Order SafeFrame through DoorBuilder

 

DB Laptop Header

At Total Door Systems, we work hard to make sure doing business with us is easy. That’s why we wanted to make sure that SafeFrame™ was easy for distributors to quote and order through our online quoting and ordering system, the Total Door Systems DoorBuilder™.

Distributors can simply log on to DoorBuilder through the partners login on our website. The opening size entered in DoorBuilder is based off of two measurements: the elevator frame width plus 2 1/4-inches, and the elevator frame height plus 1 1/8-inches per our SafeFrame order form. After you’ve entered your opening size, just select “SafeFrame.” The DoorBuilder will automatically include all the other selections to make the system code compliant.

A few clicks – and they are done. It’s that easy.

Need a refresher on how to use DoorBuilder? We have your back. Check out our DoorBuilder QuickStart Guide and share with your distributors.

The Advantages of Selling SafeFrame

SafeFrame Promo Header

From saving construction costs to saving time to saving lives – SafeFrame™ offers many advantages for your customers.

SafeFrame provides a long list of benefits to distributors, including:

  • An exclusive solution for elevator shaft protection
  • Two simple measurements for ordering
  • Factory finished product for same-day installation of frame and door
  • Allows you to have total control of the opening and have fewer trades involved
  • Saves the cost of multiple trips to the job site
  • Pushes frame installation to the end of the project schedule
  • Eliminates the need for templating and coordination
  • Eliminates extra and separate shipments of materials to the job site
  • Adds profit to the contract

Get the Insider’s View of SafeFrame with our Upcoming Product Training Sessions

SafeFrame Install Header

To make sure you know all the ways that SafeFrame™ can help build your success, your Total Door Systems sales representative will be in touch soon to schedule a brief product training session.

This 25-minute session will give you a high-level view of the product and its benefits, as well as how to quote and order, and where to spec it. We will reserve time at the end to hear from you. Please bring your questions, observations, and notes on how we can support your efforts. We are listening.

Our goal is to have every distributor trained and ready when our big SafeFrame marketing blitz kicks off in March.

If you want to see how easy SafeFrame is to install before our Zoom session, check out our installation training video.

 

SafeFrame: Easy Quoting and Ordering through DoorBuilder

 

DB Laptop Header

At Total Door Systems, we work hard to make sure doing business with us is easy. That’s why we wanted to make sure that SafeFrame™ was easy for you to quote and order through our online quoting and ordering system, the Total Door Systems DoorBuilder™.

Simply log on to DoorBuilder through the partners login on our website. The opening size entered in DoorBuilder is based off of two measurements: the elevator frame width plus 2 1/4-inches, and the elevator frame height plus 1 1/8-inches per our SafeFrame order form. After you’ve entered your opening size, just select “SafeFrame.” The DoorBuilder will automatically include all the other selections to make the system code compliant.

A few clicks – and you are done. It’s that easy.

Need a refresher on how to use DoorBuilder? We have your back. Check out our DoorBuilder QuickStart Guide.

The Total Door Systems SafeFrame Advantage

SafeFrame Promo Header

From saving construction costs to saving time to saving lives – SafeFrame™ offers many advantages for you, and your customers.

SafeFrame provides a long list of benefits to you, including:

  • An exclusive solution for elevator shaft protection
  • Two simple measurements for ordering
  • Factory finished product for same-day installation of frame and door
  • Allows you to have total control of the opening and have fewer trades involved
  • Saves the cost of multiple trips to the job site
  • Pushes frame installation to the end of the project schedule
  • Eliminates the need for templating and coordination
  • Eliminates extra and separate shipments of materials to the job site
  • Adds profit to the contract

DoorBuilder Tool Tip #4: Quote Forecasting & 
Probability of Sale

door builder

In order to continue making the DoorBuilder tool the fastest, easiest way to configure Total Door Systems and deliver a quote, we will share tips from time to time to make it easier, more effective and more efficient.

In previous newsletters we’ve shared how to add or subtract the columns you want to review on your quotes page, how to use the search function to find a keyword or distributor and how to find a quote. In this month’s newsletter, we share a tip on how to use quote forecasting and probability of sale within DoorBuilder.

First you need to add the Probability of Sale and Forecast Date columns to your quotes page. To do this, log into DoorBuilder and click on the Quotes tab.

quotes button

You will see a box with three dots along the top, next to the Search button. Click on that box to open the available columns.

search bar

Once that is open, search the list for the Probability of Sale and Forecast Date options. Click on the box next to them to select and then hit Apply.

Probability and Forcast selection

You will now see these columns on the far right. These can be updated by clicking on either one (they both open up the same window). When changing the Anticipated Close Date, you need to click at the very top of the box. This is not standard procedure, but it is a workaround due to a bug in the system at the moment.

Once you have made your updates, simply click on Submit. That is all there is to it.

Quote Forcast

Thank you to Brian Butler for finding and sharing this tip. If you have a DoorBuilder tip you’d like to share, please send it to Candace Kitchen (candace@totaldoor.com).

Contact

Total Door Systems 6145 Delfield Dr, Waterford, Michigan 48329
Ph: (800) 852-6660 | Fax: (248) 623-6866 | customerrelations@totaldoor.com

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