December 2017

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New Material, Longer Life in Hanger Rod Update

A switch from stainless steel to a high-carbon spring steel has beefed up a critical part for Total Door Systems: the hanger rod.

The hanger rod needs to be strong enough to support the weight of the door – as much as 200 pounds – and flexible enough to endure the more than one million bends it will experience over a lifetime of openings.

It was a tall order, said Total Door Product Improvement, Design and Testing Engineer Gary Ray. But one that his team saw as an opportunity to leap frog improvements in the part’s performance.

During the rod’s rigorous testing period, Gary more than doubled the weight and stress applied to the part, opening, spinning and dropping the full weight of the door on the rod repeatedly. It never failed.

The new hanger rod has been in production since April. Gary and his team are already looking at how they can improve upon it in the near future.

“The hanger rod is one of the most critical moving components in the door; it has to work,” he said. “We’re always looking to improve all of our components – and we’re still testing revised designs of the hanger rod to continue improvements into the future,” he said.

Meet Jack Robbins: Business Development Manager

Jack Robbins has been a Total Door true believer for nearly 18 years.

Getting his start in 1999 at Engineering Specialty Company, a North Carolina-based distributor, Jack took on two large jobs that specified Total Door Systems. He was hooked.

“The simplicity of the system – the door came with all the components. It is very clean with no obstructions, and it’s a fast product to retrofit that provides unmatched security and fire safety,” he said.

Jack in December joined Total Door Systems as business development manager, helping sales representatives and distributors with his extensive knowledge of the product and how to grow awareness of its benefits across a broad spectrum of applications.

“There really hasn’t been an application that I haven’t tackled with a Total Door System,” Jack said. “I know the product and what it is capable of achieving like the back of my hand.”

Jack is an exciting addition to the team, said Total Door Systems CEO Patricia Yulkowski. The company has worked hard to provide consistent support to its sales and distribution teams, emphasizing open channels of communication. Putting additional team members in place who can help spur growth for everyone was a priority.

“We feel very fortunate to have found the perfect fit for that role in Jack,” Yulkowski said. “He understands the product, the integrity with which we operate, and the needs of our distribution teams.”

Jack agrees. His new role has been a long time in the making, he said.

“When I gave notice at my last job, my former boss looked at me and said, ‘We’ve always known your first love was Total Door.’ I had always said that one day I was going to work for Total Door,” Jack said.

“I want everyone to know that I am here for them and that I will be coming out and getting to know them personally to discover how I can assist them to grow their business.”

Contact

Total Door Systems 6145 Delfield Dr, Waterford, Michigan 48329
Ph: (800) 852-6660 | Fax: (248) 623-6866 | customerrelations@totaldoor.com

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