Praise for Total Door Systems Installation and Sales Training


As part of the surveys we send out to our Installation and Sales training participants, some send back comments and compliments. We’re proud to share selected comments we received from recent training sessions. Participant names have been redacted for privacy.

“I found it fascinating how vertically integrated Total Door Systems is and manufactures [its] own parts and components.”

“John Pierre was a great instructor. Very personable which makes the class more entertaining.”

“The course and workshop are well put together. Awesome job and thank you!”

“Truthfully, this was the best training seminar I have ever attended. Workstations were great. John was very knowledgeable.”

“I loved the mix of book, table sample work, troubleshooting and new installs.”

Experience our installation and sales training for yourself! Dates are available beginning in March. Learn more on our website.

Total Door Systems Gains Certified Coding Expert – Jack Robbins

Total Door Systems National Business Development Manager Jack Robbins can add a new title to his resume – “IBC Code Expert.” Jack recently underwent training with the International Building Code to become a certified instructor on building codes and standards.

Asking whether a customer’s door meets the standard is one of the most powerful questions we can ask. Tremendous interest has been generated from architects, general contractors, builders and others who want to make sure that they are specifying a product that meets the standard. 

In the coming months, Jack will be presenting a series of webinars and videos that explain common misconceptions about what the code requires, and how Total Door Systems’ solutions removes the complexity and guesswork from product specification for customers.

Jack’s “Smoke Containment Strategies” presentation is available now for download through the site for your review. Please don’t hesitate to connect with Jack at jrobbins@totaldoor.com with questions.

Meet Jack Robbins: Business Development Manager

Jack Robbins has been a Total Door true believer for nearly 18 years.

Getting his start in 1999 at Engineering Specialty Company, a North Carolina-based distributor, Jack took on two large jobs that specified Total Door Systems. He was hooked.

“The simplicity of the system – the door came with all the components. It is very clean with no obstructions, and it’s a fast product to retrofit that provides unmatched security and fire safety,” he said.

Jack in December joined Total Door Systems as business development manager, helping sales representatives and distributors with his extensive knowledge of the product and how to grow awareness of its benefits across a broad spectrum of applications.

“There really hasn’t been an application that I haven’t tackled with a Total Door System,” Jack said. “I know the product and what it is capable of achieving like the back of my hand.”

Jack is an exciting addition to the team, said Total Door Systems CEO Patricia Yulkowski. The company has worked hard to provide consistent support to its sales and distribution teams, emphasizing open channels of communication. Putting additional team members in place who can help spur growth for everyone was a priority.

“We feel very fortunate to have found the perfect fit for that role in Jack,” Yulkowski said. “He understands the product, the integrity with which we operate, and the needs of our distribution teams.”

Jack agrees. His new role has been a long time in the making, he said.

“When I gave notice at my last job, my former boss looked at me and said, ‘We’ve always known your first love was Total Door.’ I had always said that one day I was going to work for Total Door,” Jack said.

“I want everyone to know that I am here for them and that I will be coming out and getting to know them personally to discover how I can assist them to grow their business.”

Meet John Pierre – Service Manager

John Pierre

John Pierre has been in manufacturing for more than 25 years. He knows a thing or two about how to make products to exacting standards without sacrificing quality and efficiency on the line.

After more than seven years supervising final assembly at Total Door, John is taking his expertise to the classroom, training distributors and installers on how to properly install Total Door systems. John spent time in the field to better understand what installers encounter on project sites.

“The on-the-ground experience has been invaluable to me,” he said. “You really get a sense of how Total Door Systems fit into an overall design vision, as well as the safety and security of the structure.”

Total Door Systems is the only integrated door system manufacturer that requires certification for field installers. Total Doors are delivered on-site opening ready. The systems’ unparalleled security and flexible design benefits are unique in the industry, but creating the best customer experience begins with proper installation.

“The training is one part of a complete support team that we have at Total Door,” John said. “Our commitment to all of our sales representatives and distributor partners is that we will have their back 100 percent of the time. Our training is a key part of that support.”


Total Door Systems 6145 Delfield Dr, Waterford, Michigan 48329
Ph: (800) 852-6660 | Fax: (248) 623-6866 |customerrelations@totaldoor.com

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