March 2021

View all on this date written articles further down below.

SafeFrame Materials in Your Distributor Portal

Distributor Portal SafeFrame

During the launch of our SafeFrame™ integrated system, we want to make it easy for you to access everything you need to promote it among your customers. You’ll notice when you log into the Distributor portal there are a number of SafeFrame materials on your login page for easy access. We will update and add to these items as new ones are available.

Here is what you can find on your portal page for SafeFrame now:

  • SafeFrame promotional video
  • SafeFrame installation video
  • The SafeFrame one sheet
  • SafeFrame spec sheet
  • How to order instructions

Installation Training

Installation Header

We are still offering installation training in person at our Waterford facility.

Here are the upcoming dates for installation training/service seminars in 2021:

  • April 26 & 27, 2021
  • May 17 & 18, 2021
  • June 21 & 22, 2021
  • October 25 & 26, 2021
  • December 6 & 7, 2021

This year’s dates for the combination sales/project management & installation training are:

  • July 27 – 29, 2021
  • August 23 – 25, 2021
  • September 28 – 30, 2021
  • November 16 – 18, 2021

SafeFrame Product Training – 20 Minutes with Big Benefits

SafeFrame Product Training Header

Not all of you were able to get in your SafeFrame™ training during February. But there is still time to make sure you know all the ways that SafeFrame can help build your success. We can still schedule a brief product training session with those who haven’t attended. Contact your Sales Rep to choose one of the time slots available for your training session.

The 20-minute session gives you a high-level view of the product and its benefits, as well as how to quote and order, and where to spec it.

Our goal is to have every distributor trained and ready during our big SafeFrame marketing blitz that kicked off this month. If you need help scheduling with your Sales Rep, don’t hesitate to give us a call.

Congratulations Candace Kitchen

 

Chances are you have had opportunities to interact with Candace Kitchen recently. And if you’ve seen her run the recent SafeFrame™ training sessions, you’ve seen her expertise and enthusiasm in action.

We are proud to announce that Candace has been promoted to Customer Service Specialist.

Her new role includes:

  • Handling design support calls
  • Researching opportunities to pass on to our Reps and Distributors
  • Reaching out to code officials to get confirmation for code compliance issues
  • Scheduling Zoom meetings, including running our SafeFrame launch webinars
  • Supporting the needs of our Reps and Distributors

Many of you have shared your positive experiences with Candace. Here is one we recently received: “I wanted to take this time to let you know what a help Candace has been to me over the past several months. She has been more than willing to help me at every turn, from explaining the ‘verbiage’ used in specifications, teaching me the ins and outs of Construct Connect, to assisting with reaching out to code officials, architects & end-users. She is always available, taking the ‘open door policy’ to another level. Even when she is out of the office, she still finds the time to answer my questions. Candace does all of this in a kind, caring manner – what a bonus! I consider Candace to be an integral part of our team, and I’m thankful I have her to turn to when I need a hand.”

We are thankful too. Congratulations, Candace.

SafeFrame Materials in Your Portal

Distributor Portal SafeFrame

During the launch of our SafeFrame™ integrated system, we want to make it easy for you to access everything you need to promote it among your distributors and customers. You’ll notice when you log into the Sales Rep portal there are a number of SafeFrame materials on your login page for easy access. We will update and add to these items as new ones are available.

Here is what you can find on your portal page for SafeFrame now:

  • SafeFrame promotional video
  • SafeFrame installation video
  • The SafeFrame one sheet
  • SafeFrame spec sheet
  • How to order instructions

 

Contact

Total Door Systems 6145 Delfield Dr, Waterford, Michigan 48329
Ph: (800) 852-6660 | Fax: (248) 623-6866 | customerrelations@totaldoor.com

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